I offer peaceful returns within 14 days of delivery. Simply contact me to initiate a return. Each piece must be unworn and housed in its original packaging, returning the beauty and magic that adorned it. My aim is to ensure every embrace brings joy.
I advise gently handling the pieces, especially around the light elements. Avoid water exposure and store each piece individually in its gift box. This safeguards the artistry and keeps the magical illumination intact, ensuring your jewelry maintains its enigmatic charm over the years.
I recommend avoiding prolonged exposure to moisture and handling the pieces with care. It's vital that each jewel is kept within its gift box. This will preserve the delicate nature of the innovative elements, ensuring your jewelry continues to enchant with its luminous beauty.
In rare instances of defect or damage upon arrival, contact me directly within 48 hours. I handle such occurrences with utmost urgency, offering repair, replacement, or refund. Each piece's journey is safeguarded to uphold its artistry and magic, ensuring your satisfaction and delight.
With utmost care in selection, missteps are rare but possible. Should an undesired piece arrive instead, contact me swiftly. I will promptly orchestrate the correct art’s journey to enrich your collection, ensuring the intended symbolism and charm rightfully belong with you.
I recommend replacing the battery when needed to maintain the enchanting glow. Using the included instructions will guide you gently through the process. I include replacement cells for your convenience, ensuring your jewelry continues to shine with its celestial light, adding mystique to your every moment.
Your journey towards a bespoke, luminous creation begins here. Share your vision, and I shall bring it to life with artistry, symbolism, and impeccable craftsmanship.